Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Petro Home Services (Poughkeepsie, NY) nel mese di apr 2016
Colloquio
Very basic, easy questions, phone screening and then an in-office interview was scheduled for the following day. Interview was with hiring manager, and a supervisor. Discussed work history and what "customer service means to you." Asked about multi-tasking skills, cross-selling other products and if you were comfortable working in a call-center like environment.
Domande di colloquio [1]
Domanda 1
Can you give me an example of a difficult customer interaction and the outcome of the situation?
Ho sostenuto un colloquio presso Petro Home Services
Colloquio
starts with a phone call to set up a time and date for interview. once you meet with a manager you are informed of duties and what is exected of you and the hours you will work. you then take a drug test
Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Petro Home Services
Colloquio
simple interview process- took two weeks for background check to fully clear before begining work. began training 2 weeks after hire- went through 2 weeks of training then put on the phones.
Ho sostenuto un colloquio presso Petro Home Services
Colloquio
Ver long as you meet with multiple individuals which was helpful because you meet the people in charge and you get a great understanding of the expectations and requirements that the initial description gives you