The company is focused on building cutting-edge AI and agentic AI products to enhance user experiences—which is commendable. However, there's a noticeable gap when it comes to their internal processes, especially in India. While there's strong emphasis on improving candidate experience through their products, ironically, the experience offered by their own recruitment team falls short. Recruiters often fail to take the time to understand a candidate’s journey or provide adequate support, such as interview preparation. In some cases, salary details are requested only weeks into the process, with little regard for timely communication. Even more concerning, iInitially, the interview process is outlined one way, but as it progresses, additional interviewers—sometimes from entirely unrelated portfolios—are added without explanation. This not only causes confusion but also raises questions about the clarity and structure of the hiring process. If the company truly wants to lead by example, internal hiring practices should reflect the same level of care and innovation they build into their products.