Unfortunately you're at the discretion of people with no accounting background or lower level employees. Excel/Financial Statements Test - 2 hours Customer Support Test - 45 mins Thought Process Discussion - 30 mins Timely if you have availability. You review sample financial statements and customer emails.

Pilot has had the best interview process I've been a part of. I applied online and received an email within a couple of days to schedule a time to meet with the hiring coordinator. She was kind, informative, and efficient. I moved to the next phase that assessed my customer service abilities by responding to customer emails and my ability to read a financial document. The third step was a zoom meeting where I was asked to show my proficiency with Pilot's software. All this took place within two weeks. I've bragged on Pilot's interview process with everyone. I'm impressed that they actually test the skills of the job to determine the best hires instead of just trusting a resume.