You will have to take an assessment. You will be timed 30 minutes. A few true or false questions and the rest you will have to write about how to document a ticket with a scenario, they will some network questions. If you did not past the assessment they would just ask you a few questions and send you on your way. I feel like for an entry-level job. They shouldn’t give you a technical assessment. It’s skills you learn with experience for an entry-level help desk tire 1 position.

First, you will be contacted by an HR manager to set up a technical assessment. If you pass the technical assessment with a 70% or above, you will have a final interview with the Hiring manager.