applied for 3 Positions (one CSR application that was 2 potential positions in one job posting). Got an email for the assessment test later that day. Kind of a personality test mixed with customer service /problem solving questions. Received an email the next day stating i had qualifying results on the assessment test. Received an email for a video interview about a week later. After completion of video interview, four days later i received an email to complete a background check and schedule a face to face interview(make sure for interview you use the star method. this is very important!). 3 weeks later, i received a phone call with an employment offer. Start to finish -process was almost 2 months.