Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Progressive Insurance (Baltimore, MD) nel mese di mag 2021
Colloquio
The assessment is thorough and you will need to dedicate at least an hour in a quiet space, on a COMPUTER, to take it.
I recommend reviewing STAR format and questions prior to submitting your recorded interview. You will only have a couple minutes and two attempts to recite each answer. Look into some of the questions on here to get an idea on what will be asked.
During your second virtual interview with the hiring manager, place heavy emphasis on any customer service or call-center based experience you have. They want to know that you can deal with a high level of stress & that you have experience on phones, dealing with disgruntled customers all day. They also want you to appear dedicated to work more than 40hrs a week.
Some hiring managers get back to you within a week, but I was offered the position during the video call.
Be confident. Upbeat. Transparent. Honest!
Applied 05/04/21
Assessment 05/06/21
1st Video Interview Request (Pre-Recorded HireVue Interview) 05/10/21
1st Video Interview Submitted 05/12/21
2nd Video Interview Request (With Hiring Manager) 05/19/21
2nd Interview Complete 06/08/21
Offer Received 06/08/21
Background Check Requested 06/09/21
Background Check Complete 06/11/21taken on June 4, 2021
Domande di colloquio [1]
Domanda 1
Describe a time where you went above & beyond for a customer.
Ho sostenuto un colloquio presso Progressive Insurance (Malvern, PA)
Colloquio
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Domande di colloquio [1]
Domanda 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Progressive Insurance (Colorado Springs, CO)
Colloquio
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you had to deal with a difficult customer.
Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
