Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
The woman asked me questions totally unrelated to my job experiences and the job listing and insulted me like I should have never applied. I have 30 years call center experience and its a call center job. How would I not be qualified? it was OBVIOUS that she never even looked at my resume, She wanted me to quote my call stats at my current job. I do not sit here and memorize those things. I take over a dozen call types and each has as seperate handle time requirements. Just because I am in a completely different industry than Progressive does not mean i still can not deliver great customer service. She also insulted the way I look. She seemed predjuced towards me being a plus sized woman. I am glad tho for i got a promotion at current job and now make 5$/hr more than progressive
Altre recensioni di colloqui per Customer Service Representative (CSR) presso Progressive Insurance
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Domande di colloquio [1]
Domanda 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Ho sostenuto un colloquio presso Progressive Insurance (Providence, RI)
Colloquio
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Domande di colloquio [1]
Domanda 1
Tell me about a time you were able to de-escalate a customer.
Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).
