Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Progressive Insurance (Riverview, FL) nel mese di apr 2015
Colloquio
Applied 3/5
Assessment 3/5
Email for phone interview request 3/12
On the day and time of my phone interview no one called me, about an hour later she called me and apologized, she actually called the wrong person during my scheduled slot, we rescheduled for 3/24. The phone interview went great, however the recruiter felt I would be a better fit for the customer service position than sales position I originally applied for. She said someone would contact me for a F2F interview. On 4/1 I received a call to schedule the F2F interview and also email request from hire right to start the background check. My F2F interview was on 4/9 everyone was super nice both recruiters made the interview seem like a conversation, each asked about 10 questions. I sat with a rep for about 30 mins. The recruiter said that they were going to compare my answers from all 3 interviews and would get back with my in 7-10 days. On 4/17 they called and offered me the job!
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Domande di colloquio [1]
Domanda 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Ho sostenuto un colloquio presso Progressive Insurance (Providence, RI)
Colloquio
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Domande di colloquio [1]
Domanda 1
Tell me about a time you were able to de-escalate a customer.
Ho sostenuto un colloquio presso Progressive Insurance
Colloquio
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).