Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Publix (Fort Walton Beach, FL) nel mese di ott 2025
Colloquio
It was a two-part interview with two different departments. I thought both went well, but one of the interviewers was unprofessional in that they bragged about being late regularly and that they did not have clear expectations for their team on timeliness, attendance, or cooperation.
Domande di colloquio [1]
Domanda 1
About a time with a difficult customer, how I handled it. Another question was about what customer service means to me.
Ho sostenuto un colloquio presso Publix (Kissimmee, FL)
Colloquio
Easy, conversational. Questions were expected for any retail position. Experience on customer service, difficult scenarios, how you would react in certain situations. Overall easygoing process. It was a phone interview. Did not need to go in.
Domande di colloquio [1]
Domanda 1
How would you attend to a customer that claims they got the wrong medication filled.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Publix (Richmond, VA) nel mese di mar 2025
Colloquio
They care about how well you work in a team and your ability to deliver outstanding customer service. Overall it was a smooth process and wasn’t overly stressful. I had a short phone screen and then an in-person interview.
Domande di colloquio [1]
Domanda 1
What would you do if a customer was upset at you? How would you handle the situation?