Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso RBC (Vancouver, BC)
Colloquio
At first, I applied online and had an employee referral from one of RBC's employees. I was contacted by recruitment agencies to make an appointment. I had an interview with the branch manager and branch manager assistant. After answering the questions, they asked me if I had a question and asked me to wait about two weeks to get the result.
Domande di colloquio [4]
Domanda 1
Give me an example of a time you had an upset customer? what did you do? and what you might change if you could go back?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso RBC
Colloquio
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Domande di colloquio [1]
Domanda 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Domande di colloquio [1]
Domanda 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
Ho sostenuto un colloquio presso RBC (Calgary, AB)
Colloquio
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Domande di colloquio [1]
Domanda 1
background for 1st round, and behavior questions for 2nd round
