Phone screen followed by two different 1:1 interviews over the course of a few days. The time slot I had for the third interview was moved at the last minute, twice. They’re eager to know your life story and every detail about you, since the company is “really big on people”. They asked few questions about personal work experience in relation to what they are specifically wanting for this role. At the end of it all it all, no offer was given. I was informed that they are looking for people with direct digital experience in retail and customer service. Understandable, but if that was their goal to begin with- then it really wasn’t necessary to be wasting an applicant’s time who they already knew doesn’t have that experience .