Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Rackspace Technology (San Antonio, TX) nel mese di apr 2016
Colloquio
Interviewed by a total of 6 people - 2 other Account Managers, 2 engineers/architects, 2 people managers. They came in 3 one-hour blocks and asked about various customer scenarios, questions designed to uncover team fit, and communication style
Domande di colloquio [1]
Domanda 1
They asked for my total process when a very large customer called in the middle of the night saying their entire site was down - looking for step-by-step incident management, communications, and trouble-shooting steps. Bonus points for moving into the Root Cause Analysis process afterwards.
