Preliminary phone screening, followed by 3 interviews with 5 different managers (was supposed to be 6, but 1 didn't show up), scheduled for 1 hour each. They definitely did not take that long - maybe 20-30 min each max. Prior to my interview, I completed CloudU Certification, which I recommend everyone does, because they will ask you if you did it and you don't want to be caught with your pants down. I received a call a few days after my interview saying they loved me and wanted to offer me a position, but they had their numbers and headcount messed up for the 2nd quarter and needed to wait until July 1 for onboarding. I heard nothing for over a month. I e-mailed the recruiter I had been working with after the July 4th holiday to ask for an update. He gave me an updated (hopeful) start date for August 3. On July 20, I e-mailed asking for clarification on a firm start date and told me they didn't have one for me yet, as they are still "waiting on head count approval" for the role. I have yet to receive any sort of formal indication that I have a secure job with Rackspace at all, let alone a firmed up start date. The entire process has been completely unprofessional and, quite frankly, alarming. Luckily I have been job searching in the meantime and not had all of my eggs in the Rackspace basket and have chosen to go another direction.

The online interview process was pretty interesting; allotting about 3 days for the recipient to complete the interview. The online interview could either be scheduled live with a real person or recorded answers to their questions, which allowed you to 'practice' by recording yourself answering the interview questions. Questions are pretty basic and nothing too off the wall; remaining relevant.