Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Ramp (New York, NY) nel mese di feb 2024
Colloquio
Two behavioral interviews and then one case study/presentation where you had to create a slideshow about Ramp's products and present it to a "client" going through the onboarding process. It was nice to meet everyone, but ultimately I didn't make it through the last round. I would say they are very particular about what they're looking for from CSM, you need to be a smooth talker, hit on specific points to pass the interview. Talk to current CSM from Ramp on LinkedIn to get more insight on the interview.
Domande di colloquio [1]
Domanda 1
How do you handle difficult situations with clients?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp nel mese di gen 2026
Colloquio
After submitting my resume on the website, I got an email for a one-way interview with Hireflix. The expectation is that this would be a 3 question video interview and should only take a few minutes. After completing I got an automated email that, if they think I am a fit, they will reach out in 24-48 hours.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp nel mese di gen 2025
Colloquio
This position is called Customer Activation Manager externally but internally CSM. This is not a true CSM role. From what I gathered you are an onboarding specialist focused on sales. The goal is to get customers to spend as much as they can within the first 90 days and the account manager owns the relationship after that.
The hiring manager was really nice but there was misalignment. I’ve only briefly done implementations so I think both the hiring manager and I realized this role may not be best suited for me.
Domande di colloquio [1]
Domanda 1
Questions about my experience with onboarding such as what were my KPIs
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Ramp
Colloquio
Very straightforward and standard interview questions and process. The whole interview cycle took 4 weeks in total from start to finish. Recruiter screening, hiring manager, project, additional interviews, and offer.