2 hours interview
Started with demonstrating team work. They gave different scenarios and we had to solve the issue as a team. Then it was individual conversations. General interview questions including role play.
Domande di colloquio [1]
Domanda 1
Tell me a little bit about yourself
Tell me a time when you went above and beyond for a customer
Role play
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso ReAssure (Norwich, Inghilterra) nel mese di set 2017
Colloquio
Interview started as a group, broke into teams and did a Problem solving activity, then had Individual interview with relevant department manager. Had to do a competency english/maths and tying test.
The recruitment process is a 2 stage interview. The first interview was with the Customer Service manager and a senior team leader. It lasted about 90 mins, it includes a presentation and 4 competency based questions.
Domande di colloquio [1]
Domanda 1
Tell me about yourself
Example when you had to work under pressure for an extended period of time
Example when you led a situation from the front
Example when you were successful in turning around an underperformer/underperforming team