In phone interview as a screening and then in-person interview. They in-person asks a lot of the similar questions as the phone interview. You go through a sales pitch to see how you perform. If you don't do well, it's okay because they give you feedback and have you do the process again. They want to see how coachable you are.

It was easy to average interview questions overall. However, be prepared to do a mock phone call, this took most of the interview time up. They run a test scenario on you to see your first reaction. Remember to ask about the customer problems and then end with a solution from the given brand.