I was referred by a friend (in 2011). I sent in my resume. Within a couple of days I received a phone call from the General Manager. Then I received a fairly informal phone call from someone in the head office in Dallas. Then I had an in person interview with the General Manager and Sales Manager. Typical interview questions. They just wanted to make sure I was a good fit. I had the job offer a couple of days later and started two weeks after that. From start to finish, it was about 3 weeks. The hiring and interview process is different now but the questions they ask are typically the same.

Slow and not very helpful - found the whole process a bit rushed and not good for me. I am glad I did not get the role, to be honest.