The interview process was very thorough but interesting. 2 stages that were different in itself. Got to spend a day in the field with a Technician to learn more about the role. Very helpful and friendly staff, especially Reah who was the recruitment agent for Rentokil.

The process starts with an online assessment involving competency based questions along with a mock phone call and video recording of your customer service skills. The next stage involves a phone call talking more about the role and answering basic eligibility questions. Afterwards you have a lengthy video call with the local management team to go into further detail about your history and skills. Final stage is a going out field for a couple hours to get a hands on talk with a technician. The whole recruitment team (Christian, Amy, Claire) were exceptional and made the experience more grounded and friendly. Also thanks to the technician Ben for the great insight into the job.