We are sorry that you had a bad experience. After initial interviews are completed, we have an internal review process prior to the next stage. The next stage can often include an interview a candidate’s technical skills. For this reason, we do not make verbal offers during the initial calls. Ultimately, the decision to make an offer rests with the appropriate branch manager, after considering salary requests, references, and other relevant information as it becomes available to us. We try to advise candidates during the initial stage that moving forward is contingent on these factors. We apologize for any confusion we may have caused.