The interview process was smooth, and seamless. Loved the screening questions used to give individuals an idea of what is needed to know for the position. Situational questions were helpful to understand that the position will have many facets of customer service.

As expected. My endeavor started with a 20-25 min phone interview with a recruiter. Then, an offer was made to come in a meet for a live interview. Upon my arrival to the Ring facility, I was greeted by my recruiter, given a quick site tour, then I was allowed to sit an observe an Agent work in progress. Next, I moved on to a sit down greeting and brief discussion of expectations and my background with a very friendly manager - whom I hope to work with once I am onboard.