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      Rippling

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      Ricerche correlate: Recensioni su Rippling | Offerte di lavoro di Rippling | Stipendi di Rippling | Benefit di Rippling
      Colloqui di RipplingColloqui per Customer Support Specialist, Payroll presso RipplingColloquio di Rippling


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      Colloquio per Customer Support Specialist, Payroll

      27 mar 2025
      Candidato anonimo a colloquio
      Mesa, AZ
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Rippling (Mesa, AZ) nel mese di mar 2025

      Colloquio

      Recruiter reached out to do preliminary query as a candidate. The employee did not brush his hair and appearance looked like they just woke up before they hopped on the call. Phase 2 was given an assessment with several CCAT Spatial questions. Phase 3 interview with Customer Support, Global Tax. This interview went well. The interviewer seemed more invested. Backdraw only allotted 30min and the interview started the interview by saying, "I tend to exceed the allotted time due to my tendency of oversharing." Phase 4 final interview with Customer Support Manager, Payroll, Core. Complete toxic personality. She seemed bothered to have to spend time interviewing. End of interview was advised I can ask questions. I asked what the department hierarchy? She looked confused and said, "What?" I rephrased. please explain all of the management roles within the payroll department. She answered a little confusing but well enough. I asked if the company uses metrics. Her answer, Yes! (in a condescending tone) We use CSAT (client surveys) for every ticket/email you respond to. We also have quality supervisors that review QAs that they meet the rubric. You must adhere to your assigned schedule. (did not ask this) The employee will need to work simultaneously on 1 chat and 1 case we call it blended. (did not ask this). I then asked this is an entry level position correct? She seemed irritated that I asked this. I asked b/c the pay is poor $22-$23.49 for the insane micromanaging as well as the expected depth of knowledge for the position. I have 6 years of payroll knowledge. The final interviewer completely soured my interest!

      Domande di colloquio [1]

      Domanda 1

      By the recruiter: Are you bilingual?
      1 risposta