submitted application then had a phone screening which led to an in person interview, once I arrived in person i then did a test on a laptop. when I had finished that I then had an interview with 2 managers for about 40 mins where they questioned my GCSE's (I am 23), said that recruitment was not sales so my sales experience had no bearing. then criticised the fact that i said i had sales experience as it wasn't anything like sales apparently, they had known i had travelled down from Cardiff, felt like they had only just looked at my CV as i arrived and decided before the interview that they weren't going to hire so decided to dress me down for a bit

A couple of phone calls. A zoom call with a manager who went more in-depth about personality traits and experiences in the past. Heading into the office for a more formal interview and to answer more questions in detail.