My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.

applied for job on indeed then emailed and text a link to AI Chatbot interview. Asked if I have right to work, would I be available for x hours across x days, why I want to work at River Island, how would you handle a situation where customer is upset, rank a few tasks based on importance and then went onto video interview. Was asked what my favourite river island piece of clothing is and how I would sell it to a customer, what do I think typical tasks of a sales advisor role are, what does excellent customer service look like and give example, what makes a successful team.

The interview was genuinely relaxed and welcoming from the moment I walked in. I felt at ease right away, on comfortable terms with the interviewer, and able to speak openly and naturally without any pressure.