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      Colloqui di Rix GroupColloqui per Customer Support Specialist presso Rix GroupColloquio di Rix Group


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      Colloquio per Customer Support Specialist

      12 giu 2024
      Dipendente anonimo
      Kingston upon Hull, , , Inghilterra
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Rix Group (Kingston upon Hull, , , Inghilterra) nel mese di apr 2024

      Colloquio

      The interview process was certainly different. I knew a few members of the Fuel mate team before I started so this made things a lot calmer and easier to navigate. Another member of staff had told me about the job and as you would say 'Put a good word in for me'. I was asked to send in a CV and then was invited in for a chat with the Director and both Account Management Leaders. I had a chat about myself, my interests, and my past experiences. I was asked a few questions and given multiple scenarios. Then spoke about what they wanted to bring to the business and what my potential duties would be. I was then able to come into the business on a walk round. Spoke to a lot of the staff and spent a few hours with each of the team. Looking into what they are responsible for and the duties they have. I was the told that they would get back to me within 48 hours. I had gone into the canteen for a chat with some friends and was then pulled aside by one of the Lead Account Managers and was offered the job.

      Domande di colloquio [4]

      Domanda 1

      What experience do you have in Customer Service?
      Rispondi alla domanda

      Domanda 2

      How would you deal with certain scenarios? I was then given multiple scenarios.
      Rispondi alla domanda

      Domanda 3

      Give me a time where you gave Excellent Customer Service?
      Rispondi alla domanda

      Domanda 4

      The company were thinking of developing and adding a few things. I was asked if I had any experience in this things.
      Rispondi alla domanda