I had to simulate a few example situations such as
Imagine a caller has trouble understanding what you are trying to explain to him. What do you do to help him understand you?
If a customer calls saying his computer won't boot, how will you troubleshoot it?
If someone finds that their Internet connectivity is down, how would you fix the problem?
Altre recensioni di colloqui per Help Desk presso Robert Half
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Robert Half (Edmonton, AB) nel mese di dic 2019
Colloquio
They will ask questions concerning your work experience and all other questions pertaining the qualifications of the job. They interviewed me through phone and video. They may ask some personal questions if they feel the need to.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Robert Half (New Haven, CT) nel mese di set 2015
Colloquio
During the interview, there were a lot of what if questions, and what would in certain situations type questions....It was more calm and relaxing, Not to stressful. More of a get to know each other and each other's work styles during that time
Domande di colloquio [1]
Domanda 1
Work experience
how would i handle certain situations