Had an initial remote interview with an HR representative. Almost exclusively experiential questions, with a couple of ‘fit’ questions as well. Objectively, it went well; confirmed by the fact that the interviewer said she was passing me on to the next round, which would consist of in-person interviews with multiple stakeholders. She even went so far as to provide timing. However, the week prior to said next round, I had yet to receive specifics on the date / time / location. Reached out to my HR contact, no response. The week of the supposed interview arrived with still no word – reached out again, no response. Okay, maybe things got delayed (stuff happens!) so I reached out a third time. No response. I had rescheduled business travel to accommodate their interview timeline. Surely this company wouldn’t be so callous as to tell a qualified candidate they’re advancing in the process and then cast them aside, right? Wrong. At this point, it’s clear I’ve been ghosted. Ghosting candidates after they’ve invested their time in preparing for an interview is already unprofessional. Telling candidates they’re advancing in the process then subsequently ghosting them is not only sociopathic but also downright moronic. This company is in the business of student loans, and many of their candidates undoubtedly will be in the market for their product. (e.g. graduate student loans, co-signing for a family member, etc.) Given the way I’ve been treated by Sallie Mae, do they really think I’m going to trust them with a transaction worth $tens of thousands? Their failure to do even the bare minimum of sending an automated rejection email has cost them $thousands in interest margin – again, just an unbelievably shortsighted business decision. In short, if you want to work for a dishonest company that is perfectly willing to sacrifice prospective customers rather than incur zero-cost to treat them as human beings, then Sallie Mae is for you. Otherwise, if you value your self-worth and want to work for an organization that understands the life time value of a prospect, then don’t waste your time with Sallie Mae.