Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Santander (Leicester, Inghilterra)
Colloquio
Applied for the position online. Was them sent an email to complete an online assessment.
Another email was sent to complete another set of questions, including verbal reasoning, numerical reasoning, competency based questions.
I was then contacted for a telephone interview where I was asked to confirm administrative details and was then asked what motivated me to apply for the job. I was then asked a series of competency questions describing past experiences or situations of a specific nature.
Domande di colloquio [3]
Domanda 1
Why do you want to work at our santander call centre.
Ho sostenuto un colloquio presso Santander (Glasgow, Scozia)
Colloquio
Had to go online for a video interview (same day as I applied) and answer basic customer service questions which where not difficult. The setup to access the service was quite easy too.
Domande di colloquio [1]
Domanda 1
Name a time you dealt with a difficult customer service experience.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Domande di colloquio [1]
Domanda 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Domande di colloquio [1]
Domanda 1
Describe a time you have used great customer service
