Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Santander (Glasgow, Scozia)
Colloquio
Group session with two short tests. One test on scenarios and one test on number recognition. Within group give short presentation on a banking scenarios customer based. Following this one short competency interview one to one basis, giving examples of good customer service and bad customer service.
Domande di colloquio [1]
Domanda 1
Give me an example of a time when you delivered good customer service?
Ho sostenuto un colloquio presso Santander (Lisbona, Lisbona)
Colloquio
was okay, the interviewer was nice and professional, it lasted for about 30 mins but i havent heard back from them and nor the email to inform me the result as well
Ho sostenuto un colloquio presso Santander (San Paolo del Brasile, )
Colloquio
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
Ho sostenuto un colloquio presso Santander (Milton Keynes, Inghilterra)
Colloquio
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview
