It was very straightforward they just asked competency based questions.The managers want to make sure that you are able to deal with all types of customers and you are are open to learning the new process that are implemented. They might ask you to demonstrate how you deal with tough customers.
Domande di colloquio [1]
Domanda 1
Competency questions: -Dealing with tough customers -Time when you went over and beyond for a customer.
Ho sostenuto un colloquio presso Santander (San Paolo del Brasile, )
Colloquio
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
Ho sostenuto un colloquio presso Santander (Milton Keynes, Inghilterra)
Colloquio
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview
Ho sostenuto un colloquio presso Santander (Londra, Inghilterra)
Colloquio
Video interview where you’ll be asked a series of questions. The process isn’t too haunting but very well to prepare in advance to ensure you can answer properly
Face to face
