Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Santander (Manchester, Inghilterra) nel mese di giu 2019
Colloquio
I had to complete an online assessment on customer service, then a phone call interview, then an in person interview in branch with the manager alongside a maths percentages test
Ho sostenuto un colloquio presso Santander (Glasgow, Scozia)
Colloquio
Had to go online for a video interview (same day as I applied) and answer basic customer service questions which where not difficult. The setup to access the service was quite easy too.
Domande di colloquio [1]
Domanda 1
Name a time you dealt with a difficult customer service experience.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Domande di colloquio [1]
Domanda 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Domande di colloquio [1]
Domanda 1
Describe a time you have used great customer service