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      Colloqui di SchoolMintColloqui per Customer Success Specialist presso SchoolMintColloquio di SchoolMint


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      Colloquio per Customer Success Specialist

      29 giu 2017
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Altre recensioni di colloqui per Customer Success Specialist presso SchoolMint

      Colloquio per Customer Success Specialist

      29 mar 2018
      Candidato anonimo a colloquio
      New York, NY
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso SchoolMint

      Colloquio

      I had a great experience with SchoolMint during the interview process. There were 3 interviews in total. The first was an informational phone interview which mainly involved talking about the role and company. The second was an in person interview at the NY office. I talked to most of the Customer Success team and Skyped with two team members from the San Fransisco office. The third was a Skype interview with the COO and a member of the Product team.

      Domande di colloquio [1]

      Domanda 1

      A lot of situational questions
      Rispondi alla domanda
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso SchoolMint (New York, NY) nel mese di mar 2018

      Colloquio

      I applied for the position and they sent me a schedule for a phone screening the next day. Shortly after, I had my phone screening which I thought went well. They told me that they would contact me with next steps within 5 business days but unfortunately I was rejected. I wanted to ask if there was reason as to why they rejected but I didn't receive a response.

      Domande di colloquio [1]

      Domanda 1

      Describe a position that you have held which is similar to the SchoolMint position you're applying for?
      Rispondi alla domanda
      1

      Colloquio per Customer Success Specialist

      23 giu 2017
      Dipendente anonimo
      San Francisco, CA
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso SchoolMint (San Francisco, CA)

      Colloquio

      I interviewed in the SF office and had the opportunity to meet the CS team, as well as members of Engineering and Product. Everyone was very friendly and welcoming. I felt really comfortable asking my questions and interacting with the team, especially the CEO and COO. The interviews were a good mix of personality, skills and technical questions. I left the interview feeling really excited about the culture and mission of the company! I received the good news after about a week that I had been made an offer.

      Domande di colloquio [1]

      Domanda 1

      They presented me with a couple of scenario based questions on how I would manage customer escalations and interfacing with engineers.
      1 risposta