Ho presentato la mia candidatura di persona. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Septa nel mese di gen 2023
Offerta accettata
Esperienza positiva
Colloquio facile
Candidatura
Ho presentato la mia candidatura online. La procedura ha richiesto 6 mesi. Ho sostenuto un colloquio presso Septa (Philadelphia, PA) nel mese di nov 2015
Colloquio
Applied online in May. I received a phone call to come and take the test in July. Received a phone call in November telling me I passed the test and what day they wanted me in for the interview. Assistant director told me on the spot that I was hired. Still waiting for my criminal background to clear, which shouldnt be a problem since i dont have a criminal record. Interview was very easy everything is about customer service. Dress professionally speak clearly. Know everything you can about customer service.
Domande di colloquio [1]
Domanda 1
Describe a time when you went above and beyond for a customer?
It was pleasant and informative and the interviewer was very real about what you will be facing. I believed that they truly wanted to make you feel like Septa was a place that wanted you to work there if you were accepted.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Septa (Philadelphia, PA) nel mese di mag 2022
Colloquio
The Interview was virtual. Mostly all questions were geared towards customer service and satisfaction. My interviewer talked a lot about there being no schedule for the first couple of years. That you would work a different shift mostly everyday and that you need to have a great support system if you are somebody that has young children.
Domande di colloquio [1]
Domanda 1
Give an example of a time you had to deal with an irate customer and how did you deal with the situation.
Ho presentato la mia candidatura online. La procedura ha richiesto più di 7 mesi. Ho sostenuto un colloquio presso Septa (Phila, PA) nel mese di ago 2018
Colloquio
From start to Interview...
I applied and they emailed me a week after for the assessment online and I completed it and passed then they sent an email for an interview. The interview was ok pretty much low energy direct questions and a handshake at the end. The next day I was sent and email saying I passed that. Now, It is up to me to finish my CDL permit and last but not least my background and drug test which I know I'll clear for. I pray.
Domande di colloquio [1]
Domanda 1
Mostly customer service questions, worse situations and how you handled and corrected them. How did you handle an unruly customer?