Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Serco Group (Mumbai)
Colloquio
me and my friend applied for the interview in serco bpo pvt ltd. couple of months ago. we faced couple of rounds from which the first one was introduction. the HR came and asked us to introduce yourself and subsequently asked questions based on that. we cleared that round without any problem.
The next round was Final HR round the he asked the same question as it was asked in the previous round and he asked about the salary expectation and are you ready to sign a bond for 1 year and we clear this round with an ease.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Serco Group (Melbourne) nel mese di feb 2025
Colloquio
It was a pretty quick process. First there was a group information session that you booked, which was held with other people over Microsoft Teams, followed by 1-1 interview over Microsoft Teams a few days later.
The interview process is a multiple-stage process for hiring new employees. The stages mainly comprise job interviews held either one-on-one, with a group of candidates, or with a panel. Interviews are conducted in person, over the phone or by email, or via video conferencing tools.
vedio Online interview by serco group at December 2024,,United Arab Emirates by serco middle east
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Serco Group (Brisbane)
Colloquio
Initial Interview (Phone or In-Person)
Focus: This round generally focuses on assessing communication skills and customer service abilities.
Common Questions:
"How do you handle difficult customers?"
"Can you provide an example of a time you resolved a customer issue?"
"Why do you want to work in a call center?"
Skills Assessed:
Clear communication
Active listening
Empathy
Conflict resolution