Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso ShareBuilder (Seattle, WA)
Colloquio
Phone interview then in an in person interview. Phone interview was with the head of department, geared toward how you have dealt with customer service concerns, in person interview was split between 4 different interviewers (3 sessions, 1 included 2 interviewers) asked same questions focused on experiences (customer service related) and how they were handled.
Domande di colloquio [1]
Domanda 1
Mock customer service call: how to use a computer to locate something (advice about being a tourist in Seattle)
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso ShareBuilder (Seattle, WA) nel mese di gen 2012
Colloquio
When I interviewed, there was a Pre-screening, phone interview with management and a series of in person interviews with multiple 2-person teams. Capital One also has various pre-screenings which I have not had experience with, but I understand they include an aptitude test.
Domande di colloquio [1]
Domanda 1
There is some role-playing on the phone interview which requires you to be quick on your feet.
