Applied online, called their location to follow up after a few days and was asked if I had brought my resume in for review. I had not received any communication from them, so I wasn't aware this was a step they required applications to do. When I asked the best time of day to come in, the woman laughed and told me to "figure it out."

Generally easy good natured interview. If you have good customer service skills it’s a breeze. Come armed with good examples of your experience and they do a role play example.