The hiring process was very simple. The first interview was over montage which is basically like a Skype interview. I met with Lindsay Scarfone. She was very nice and easy going. She made me feel very comfortable and welcome. My second interview was with Sascha Moser at the ATL international airport. He was very nice and professional. Again I felt very comfortable. The interview had a very laid back vibe and made it easy to communicate. He asked a few questions to get to know a bit about me and my work history. He was open to answer questions as well. Overall, the experience was very pleasant and professional.

The interview process was smooth, well-structured, and moved quickly. It began with an initial screening interview with the recruiter, who asked about my customer service background, communication skills, and interest in the role. The conversation was friendly and focused on getting to know my experience and work style. The second interview was with the Branch Manager. This interview focused mostly on industry knowledge, such as understanding rental operations, sales approaches, handling customer needs, and familiarity with similar work environments. The Branch Manager also shared more details about the day-to-day responsibilities at the branch. The third and final interview was a virtual meeting with the General Manager. This conversation centered on overall fit, professionalism, and customer service philosophy. The GM asked about my strengths, work ethic, and how I deliver exceptional customer experiences. Throughout the process, communication was clear and timely, and the entire team was professional and welcoming. Overall, it was a positive and efficient interview experience.