· Being a part of the Sound Pro Experience
· Purchase Order processing and daily updates to the ERP
· Log all order confirmations and tracking details.
· Track and monitor purchases, from initial order to delivery, to include weekly updates of expired EAD dates.
· Working with Sales, Warehouse and Vendors to complete RMA’s - follow up from customer to end result of return to vendor. Including documentation of process for Management review of open issues.
· Responsible for hourly monitoring and assigning of incoming emails to appropriate team members for action/response.
· Work with Accounts Payable and Sales to close out open Purchase Orders as appropriate.
· Working closely with Sales team to process drop shipment orders
· Working closely with vendors/reps to obtain order status, backorders and lead times
· Obtaining pricing, tracking and product info from vendors
· Verifying entered data ensuring accuracy and congruency
· Identifying and correcting discrepancies in dat