Thank you so much for taking the time to review us. I'm sorry Sparks Group wasn't able to meet your expectations, we certainly don't want our employees to feel set up for failure. If you're willing, we’d like to hear more from you to learn how Sparks can improve any part of our process. Please feel free to book a meeting (https://calendly.com/csparksgroup/30min) or email us at employeecommunication@sparksgroupinc.com