Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Spectrum (Melbourne Beach, FL) nel mese di ago 2014
Colloquio
Over the phone interview about 10-20 mins then if they like you, you move on to a group hiring event where you are interviewed by 1-2 Call center supervisors/Managers/Directors. You are generally offered the position on the spot if they like you and you pass a drug screening.
Domande di colloquio [1]
Domanda 1
Name a time that you made an unhappy customer leave feeling better then when they started? Name a time you went above and beyond for a customer
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Domande di colloquio [1]
Domanda 1
Experience with difficult customer and how you resolved it
Ho sostenuto un colloquio presso Spectrum (San Antonio, TX)
Colloquio
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
Ho sostenuto un colloquio presso Spectrum (Flushing, NY)
Colloquio
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Domande di colloquio [1]
Domanda 1
About previous experiences and why you want to work for Charter
