Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso Spectrum (New York, NY) nel mese di mar 2017
Colloquio
really friendly and fast. After being asked a few questions we set up the second interview. since i was moving from New York to Florida they were very accommodating. super great super good will do it again.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Spectrum (Buffalo, NY)
Colloquio
Very simple, general customer service questions. Basic troubleshooting scenarios. Familiarity with networking a plus as well as a history in customer service. Questions asked regarding customer support history. Not a difficult interview.
Domande di colloquio [1]
Domanda 1
When have you gone out of your way for a customer?
Ho sostenuto un colloquio presso Spectrum (Bridgeton, MO)
Colloquio
There is a 3 step interview process, one with HR, then with a Supervisor, last will be with a manager. They all generally ask the same questions but what they are looking for is your personality and ability to connect .
Domande di colloquio [1]
Domanda 1
What is the difference between a modem and a router?
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Spectrum (Greensboro, NC) nel mese di set 2019
Colloquio
Meeting with 2-3 supervisors walk through the floor. They take turn asking you questions and you are able to ask them questions as well. A pretty standard call center interview. Cabling and tech knowledge help but more customer service focused.
Domande di colloquio [1]
Domanda 1
Name a time you went above and beyond doe a customer.
Basic technical questions.