Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Spectrum (Bridgeton, MO) nel mese di gen 2018
Colloquio
made it seem like the job is bigger than it is, wanted to see how much disrespect can a person take before you crack, also wanted to know if you knew some basic things about internet and phone service.
1 interview in-person. Be prepared to talk about handling difficult customer situations and finding the best solutions. Be professional but courteous at the same time or in other words, speak as if you were taking a customer call already.
Quick easy straight to the point. I interviewed with two managers. Everything took about 20 minutes. They focused on SMART interview styles. They had a script and kept it short and sweet
Domande di colloquio [1]
Domanda 1
Describe a time where i overcame a difficult situation.
Ho sostenuto un colloquio presso Spectrum (Fond du Lac, WI)
Colloquio
It was very pleasant. My interviewer was very nice. They gave me a tour of the building, They offer a lot of amenities, The call-center itself looked very peaceful. The office itself looks very clean. The interviewer asked me about 8 to 10 questions, Basically scenario type questions.
Domande di colloquio [1]
Domanda 1
Is situation situation in the past where you’ve had to deal with a difficult customer