Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Spectrum (Auburndale, FL) nel mese di apr 2025
Colloquio
It was okay but they take you for a tour of the whole call center really for no reason because it seems like they know from the beginning if they’re going to hire you or not, at least they did in my case because I don’t have as much sales experience as they would have liked, even though it said they would train they clearly did not want to train. But yet they still took me around the whole office for a tour in front of all these people for no reason. They also use a star interview method.
Domande di colloquio [1]
Domanda 1
Given an example of how you would handle an issue where you could not provide a customer with a satisfactory resolution because of company policy.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Spectrum
Colloquio
1st there is a phone interviewm than an in person interview both are pretty easy to pass. They just wanna make sure you can meet metrics and push for sales. They ask about your customer serivice exepierience. They ask sernario questions. Ex. Tell a time when you handle a upset customer and what did you do. They ask if you why would you be a good fit for the job.
Ho sostenuto un colloquio presso Spectrum (San Antonio, TX)
Colloquio
Interviewed from home on zoom then in person. I was notified that I was hired within a week. They rain a background, I accepted the offer and started the following month.
Domande di colloquio [1]
Domanda 1
They ask standard interview questions about your work experience and how you handle customer interactions.
