Thank you for sharing your feedback with us. We appreciate the time you invested throughout the process, and we’re sorry that it felt impersonal and drawn out - that’s not the experience we want candidates to have. Your feedback on introductions is valuable, and we continuously improve our process through feedback like yours. While we’ve created a “Meet the Team” article to give candidates a sense of who they’ll be working with and the team’s impact, we want to make sure that candidates are met with a warm intro. As for pacing, some interviews may involve multiple steps and interviewers in an effort to provide candidates a well-rounded view of the role in addition to a fair assessment process. That said, we’re working on further streamlining scheduling to ensure better candidate experience. If you would like to discuss your feedback further, please reach out to us at jobs@spothero.com. We’re grateful you considered SpotHero and wish you the best in your search. The People Team