Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso St. Charles City-County Library District (Saint Charles, MO) nel mese di apr 2016
Colloquio
A very detailed interview with the circulation manager and one of the library assistants. They alternated asking pre-scripted questions. The manager took notes during the interview. Both women were very friendly, but the questions did not give me a chance to tell them more about myself and my situation. The focus was only on past customer service experience.
Domande di colloquio [1]
Domanda 1
Describe a time when you were able to successfully help a customer, and alternatively, describe a time when a customer service situation did not go well.
