I applied on-line using a posting from my university and received a call from a recruiter the next day. We did a very short pre-screening (use this time to make a little conversation and demonstrate that you are a people-person) and we setup a phone interview 2 days later. The phone interviews consisted of 4-5 situational questions, make sure that you elaborate and use examples, (not difficult questions if you have had any work/school history.) After the interview, I was scheduled to meet with the DM a week later. That was the best interview I've ever had! We sat and talked for about 45min. The DM was extremely personable, he told his story and I was asked only about 4 questions. For this interview you really need to go in imagining that you already have the job and make sure that you demonstrate the passion that you have for people and community. Check out the website before your interview, know why you want to work for SBUX and be prepared to smile and laugh a lot. Don't forget to accept the free coffee that they offer you! The background screening took about a week. I got a call as soon as it was done and accepted the offer. All-in-all the process took a little over 2 weeks and I got to pick when my first day would be. Best wishes to you!