No face-to-face interview. Was told of a date and time to arrive. Showed up, mentally prepared for my interview only to see that there was a group of at least a dozen others, all dressed in their Sunday best for their "interview." (It was a group interview). First the HR person came out and talked about the "benefits" of working at Star Tek. Then the actual owner came out, and we were led on a guided tour. We also went into the call center itself, and got to see all the sad faces of the busy employees. The occasional employee who wasn't on a call would smile and wave at the HR person/Business Owner, then immediately sorrow would hit their face as they adjusted their headset to answer an incoming call, with their little script, "Thank you for calling AT&T, my name is XXXXXX, how can I assist you today?"