Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Startek (Lynchburg, VA) nel mese di set 2014
Colloquio
Basic interview questions relating to prior experience in related fields and ability to interact with customers. The company focuses a lot on your ability to relate and empathize with irate customers, as well as your ability to maintain under pressure. This only makes sense, seeing as the role is in customer service
Domande di colloquio [1]
Domanda 1
What is a time in which you've dealt with an irate customer at a prior job, and how did you handle it?