Initially contacted via email to take tests. Passed the tests, and received an email within 24 hours after taking tests to set up a initial phone interview. Answered some behavioral based questions (when is a time you had a difficult situation?, etc). Within 2 weeks I was scheduled for a face-to-face interview, where I met with 3 hr representatives. Within 1 week, I was sent an email for a contingency job offer, pending background check and drug test.

Group interview - unprofessional in my opinion and very impersonal when the job required you to sit in a cubicle alone on the phone for 7/8 hours. The interview did not explain that every minute of your day would be accounted for and managed