Pretty easy and straight forward. First was a phone interview/screening. Had to wait maybe 2-3 days and got back with an answer for them wanting me to do a in person interview. Went in, first 15 minutes was shadowing a CSA and then after that, they had me type out a mock response. After that, a full hour interview with 2 of the client leads. Took maybe a week and a half to get a response on when I would hear back.