Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Stork Craft (Richmond, BC)
Colloquio
The first interview was over the phone. The second interview was in person at the Richmond B.C. headquarters. The Operations Manager and Call Centre Supervisor attended. A short test was administered on replying to customer complaint emails.
Domande di colloquio [1]
Domanda 1
How many calls did you take per hour in your last customer service position?